Case study
A customs file in 44 seconds
Customs entries of hundreds of lines: from 4 hours to 44 seconds.
- Client
- Customs broker
- Sector
- Logistics & customs
- Size
- SME, 20–50 employees
- Area
- United Kingdom
- Solution
- Automation & processes
- Period
- 2025
44 s
for 1,849 lines, versus about 4 hours by hand
01 · Problem
Where we started
Invoices in different formats, four hours per entry, one error holds the goods.
02 · What we built
The solution, piece by piece
Reading the documents
Reads invoices and scans.
Classification and completion
A customs code for every line.
Automatic checks
Doubtful lines highlighted.
In production in the United Kingdom
In use every day.
How it works
From problem to result
Reads the documents
PDFs, scans, Excel: the rows come out on their own.
Illustrative drawings: no client data.
03 · Where the person steps in
The operator approves every entry
They can correct any field. Every correction improves the system.
Human-in-the-Loop
- Uncertain lines highlighted
- Every field can be corrected
- Nothing is sent without approval
04 · Results
The project's numbers
real result
44 s
to prepare an entry of 1,849 lines
before: about 4 hours of manual work
Customs platform, United Kingdom, 2025
real result
1.849
lines read, classified and completed in a single entry
Customs platform, United Kingdom, 2025